Terms of service

Terms of Service

Last Updated: September 3, 2026

Welcome to JustGotIt. These Terms of Service ("Terms") govern your access to and use of the JustGotIt website, services, and purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About JustGotIt

JustGotIt is an online shopping store offering a variety of products, which may include fashion items, home and kitchen utilities, vehicle accessories, personal accessories, lifestyle products, and other consumer goods.

We may add, remove, modify, or discontinue products and services at any time without prior notice.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However:

  • Actual product colors may vary depending on your device or screen settings.

  • Minor variations in size, appearance, packaging, or specifications may occur.

  • Product images may sometimes be used for illustrative or representational purposes.

  • Manufacturers or suppliers may change product packaging or specifications without prior notice.

Such minor variations do not necessarily constitute a product defect.

Where a product has specific specifications, features, dimensions, compatibility requirements, or usage instructions, customers are responsible for reviewing the product information before placing an order.

4. Prices

All product prices displayed on the website are subject to change without prior notice.

Unless specifically stated otherwise, applicable taxes, shipping charges, handling charges, or other fees may be added during checkout.

We make reasonable efforts to display accurate pricing. However, if a pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to:

  • Accept or reject an order.

  • Cancel an order.

  • Limit quantities.

  • Refuse service where reasonably necessary.

  • Cancel orders affected by pricing, inventory, technical, or listing errors.

If we cancel an order after payment has been received, an applicable refund will be processed through the appropriate payment method.

6. Availability

All products are subject to availability.

We do not guarantee that any particular product will remain available for a specific period.

If a product becomes unavailable after an order has been placed, we may cancel the affected order and provide an applicable refund.

7. Payments

We may offer different payment methods, including online payment and Cash on Delivery (COD), depending on product, location, order value, and availability.

Payments may be processed through third-party payment service providers.

By using an online payment method, you agree to comply with the applicable terms and conditions of the payment provider.

JustGotIt does not store complete card, banking, or other sensitive payment credentials unless expressly stated in our Privacy Policy and permitted by applicable law.

8. Cash on Delivery

Where COD is available, the customer agrees to accept and pay for the order at the time of delivery.

COD availability may vary based on:

  • Delivery location

  • Product

  • Order value

  • Customer history

  • Courier availability

  • Other operational considerations

We reserve the right to restrict or disable COD for certain orders or customers where reasonably necessary.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.

9. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframes displayed on the website.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Holidays

  • Public events

  • Operational issues

  • Incorrect or incomplete addresses

  • Remote delivery locations

  • Circumstances beyond our reasonable control

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

10. Customer Information and Delivery Address

You are responsible for providing accurate information required to process and deliver your order.

This includes:

  • Full name

  • Correct delivery address

  • Phone number

  • Email address, where applicable

  • Other information required for delivery

JustGotIt will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

11. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

The applicable eligibility conditions, return periods, inspection requirements, and refund procedures are described in that policy.

By purchasing from JustGotIt, you agree to the applicable terms of our Return & Refund Policy.

12. Customer Responsibilities

You agree to use products purchased from JustGotIt responsibly and in accordance with applicable instructions, warnings, manuals, and manufacturer recommendations.

For products requiring installation, assembly, maintenance, electrical connection, vehicle compatibility, or other technical handling, you are responsible for ensuring that the product is suitable for your intended use.

JustGotIt is not responsible for damage resulting from improper installation, misuse, modification, neglect, or failure to follow applicable instructions.

13. Vehicle Accessories and Compatibility

For vehicle-related products, customers are responsible for verifying compatibility with their vehicle before purchasing.

Where compatibility information is provided on the product page, customers should carefully review it.

JustGotIt does not guarantee compatibility where the customer has selected a product that does not match the specifications of their vehicle.

14. Intellectual Property

All content appearing on the JustGotIt website, including but not limited to:

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Graphics

  • Images

  • Videos

  • Website design

  • Icons

  • Layout

  • Software and other materials

may be owned by JustGotIt or licensed to us and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

15. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website functionality.

  • Introduce malicious code, viruses, or harmful software.

  • Use automated systems to scrape or collect website data without authorization.

  • Submit false, misleading, or fraudulent information.

  • Attempt to place fraudulent or unauthorized orders.

  • Abuse promotional offers, discounts, referral programs, or other benefits.

  • Impersonate another person or entity.

  • Engage in conduct that could damage JustGotIt's reputation, systems, customers, or business operations.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

16. Promotions and Discounts

From time to time, JustGotIt may offer promotional codes, discounts, sales, or other promotional benefits.

Promotions may be subject to additional terms and conditions, including:

  • Expiry dates

  • Minimum order values

  • Product restrictions

  • Usage limits

  • Customer eligibility

  • One-time-use restrictions

Promotions may not be combined unless expressly permitted.

JustGotIt reserves the right to cancel or modify promotions where reasonably necessary, including in cases of misuse or technical errors.

17. Third-Party Services

Our website may use third-party services for functions such as:

  • Payment processing

  • Shipping and delivery

  • Analytics

  • Marketing

  • Customer communication

  • WhatsApp or messaging services

  • Website hosting and technical infrastructure

Your use of third-party services may be subject to the respective third party's terms and policies.

JustGotIt is not responsible for the independent actions, policies, or service interruptions of third-party providers, except to the extent required by applicable law.

18. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance

  • Updates

  • Technical problems

  • Server issues

  • Security incidents

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

19. Disclaimer

To the maximum extent permitted by applicable law, the JustGotIt website and its content are provided on an "as available" basis.

We make reasonable efforts to provide accurate information but do not guarantee that:

  • The website will always be available.

  • Website content will always be completely accurate or error-free.

  • Products will always be available.

  • Product images will exactly match the physical product.

  • Delivery will always occur within an estimated timeframe.

Nothing in these Terms excludes or limits any consumer rights or protections that cannot legally be excluded or limited.

20. Limitation of Liability

To the maximum extent permitted by applicable law, JustGotIt will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability for matters that cannot legally be excluded or limited under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold JustGotIt, its owners, employees, service providers, and business partners harmless from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your misuse of the website.

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Your fraudulent or unauthorized activities.

  • Your misuse of products purchased through the website.

22. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and process information associated with your use of our website and services.

23. Electronic Communications

When you use our website, place an order, submit a form, or communicate with us electronically, you consent to receiving electronic communications from us regarding your orders, account, transactions, customer support, and other relevant matters.

Electronic communications may include email, SMS, WhatsApp messages, phone calls, or other communication methods where permitted by applicable law.

Marketing communications, where applicable, will be handled in accordance with our applicable policies and your available communication preferences.

24. Links to Other Websites

Our website may contain links to third-party websites or services.

These links may be provided for convenience and do not necessarily imply endorsement by JustGotIt.

We are not responsible for the content, policies, security, or practices of third-party websites.

25. Changes to These Terms

JustGotIt may update these Terms from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

26. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising from or relating to these Terms or your use of the JustGotIt website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other applicable terms displayed on our website, constitute the terms governing your use of JustGotIt and your purchases from us, subject to applicable law.

29. Contact Us

If you have questions about these Terms or your order, please contact us through the contact details provided on the JustGotIt website.

JustGotIt
Online Shopping Store
India

Email: teamjustgotit@gmail.com
WhatsApp: 9606163618
Website: https://justgotit.co.in